Exectras Privacy Policy

Effective Date: January 14, 2026
Exectras (“Exectras,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal and health-related information when you use the Exectras mobile application, the myExectras portal, and related services (collectively, the “Services”).

1. Information We Collect
​A. Profile & Account Information (Required)
When you create or use an Exectras account, we may collect:
  • First and last name
  • Date of birth
  • Gender
  • Work phone number and/or mobile phone number
  • Address (street, city, state, postal/ZIP code, country)
  • Language preference
  • Email notification preferences
This information is used to create and manage your Exectras membership account and provide access to employer-sponsored benefits.


B. Health Data (Optional & User-Controlled)
If you choose to connect health data within the app, Exectras may access and store limited health-related information, such as:
  • Steps
  • Distance traveled
  • Sleep duration

Important:
  • Health data collection is optional.
  • You may use Exectras without connecting any health data.
  • Health data is used only for voluntary wellness features, such as personal tracking and optional challenges you choose to participate in.

We do not:
  • Sell health data
  • Share health data with advertisers
  • Share health data with your employer
  • Use health data for employment decisions
Health data is visible only to you within your account.


2. How We Use Your Information
We use collected information to:
  • Provide and maintain your Exectras membership
  • Enable access to employee benefits and wellness features
  • Display optional wellness metrics and challenges
  • Send service-related notifications (if enabled)
  • Maintain account security and integrity
  • Comply with legal and regulatory requirements
Health data is never used for marketing, advertising, or profiling.


3. Data Sharing & Disclosure
We may share limited personal information only with:
  • Your employer or sponsoring organization for account management purposes only
  • Service providers who support app functionality (under strict confidentiality agreements)
  • Authorities when required by law
Health data is not shared with employers or third parties.


4. Data Retention
We retain personal and health information only as long as necessary to provide the Services.
  • Profile and account data is retained while your Exectras account is active
  • Health data is retained only while enabled and associated with your account
When an account is deactivated or deleted, associated personal and health data is scheduled for deletion in accordance with our data retention policies, unless legal obligations require longer retention.


5. Data Deletion & Account Removal
Exectras accounts are provided and managed through an employer or sponsoring organization.
How users can request deletion:
  • Users may request deletion of their Exectras account by contacting their employer or sponsoring organization.
  • Once the employer authorizes the request, Exectras will permanently delete the user’s account and associated personal and health data.


What is deleted:
  • Profile and contact information
  • Optional health data (steps, distance, sleep)
  • Account access credentials

Deletion timeframe:
  • Authorized deletion requests are processed within 30 days, unless a longer retention period is required by law.

Health data controls:
  • Users may disable health data syncing at any time within the app, which stops further collection.


6. Security Safeguards
We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.


7. Consent
By using the Exectras app, you consent to the collection and use of information as described in this Privacy Policy. Health data collection requires explicit user action and may be disabled at any time.


8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website, and continued use of the Services constitutes acceptance of the updated policy.


9. Contact Us
​If you have questions about this Privacy Policy or your data, please contact:
Exectras Privacy Team
📧 [email protected]
🌐 https://www.exectras.com